MBE's mission is to provide customers with quality products and services that meet or exceed their expectations. The continuous improvement of quality is based on a Quality Management System that aims for total customer satisfaction where emphasis is given to all aspects of quality to handover a product to the customer that satisfies stated and implied requirements.
MBE Follows Concept of QM/QA/QC model in its activities.
The conceptual diagram for optimization of roles to deliver a product or service which focuses on meeting or exceeding customer expectations is shown below. QM (Quality Management) commences with “customer focus”, provides confidence of meeting or exceeding customer expectations (Quality Assurance) and includes procedures to ensure established quality criteria are met (Quality Control).
MBE is certified with various management system certifications such as ISO9001, ISO14001 & OSHAS 18001 . Most of the QA QC engineers are certified internal auditors for QMS. Establishment of Quality, HSE and Information Security Basic Policy, development of quality targets, internal audits, quality through performance data analysis, corrective actions, preventive actions, management reviews, monitoring customer satisfaction, product requirements and continuously improving the effectiveness of QMS.
